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Questions & Answers
Answers to common questions about our tools and how to use them.
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What aspect ratio should I use for Reels and TikTok?
Use 9:16 vertical for Reels, TikTok and Shorts; 4:5 or 1:1 for feed posts. The right sizes, and tools that set them for you.
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What is the difference between reach and impressions?
Reach is unique viewers; impressions is total views including repeats. What each tells you about your content.
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Are closed, invite-only SMM communities more serious than public panel ads?
Serious vetting happens in private communities, not public ads — which is why the open market skews to hype. The practical substitute for outsiders.
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What is a campaign objective in social ads?
A campaign objective tells the platform your goal — awareness, traffic, leads, sales — and shapes delivery. Why it matters most.
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What can I do if an SMM panel takes my money and disappears?
If a panel vanishes with your money, recourse is limited. Chargeback odds, what to keep, and why prevention beats cure.
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Why do bought followers quietly disappear over time?
Bought followers erode because platforms remove bulk bot accounts. Why 'refill' windows are an admission the followers get removed.
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