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Questions & Answers
Answers to common questions about our tools and how to use them.
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What makes an honest SMM directory different from a typical panel site?
An honest directory sells nothing, compares on data, and shows weak points — the opposite of a panel site that sells itself with hype.
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Why are honest SMM tool marketplaces so rare?
Honesty is slower to monetise than hype, so evidence-based SMM marketplaces are rare. Why we built an independent one anyway.
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What aspect ratio should I use for Reels and TikTok?
Use 9:16 vertical for Reels, TikTok and Shorts; 4:5 or 1:1 for feed posts. The right sizes, and tools that set them for you.
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How do I make a social media report for a client?
A client report leads with goal-tied results, shows trends and top posts, and ends with next steps. What to include.
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Can you schedule Instagram Stories?
Yes — you can schedule Instagram Stories through scheduling tools on a professional account. How it works and where to do it.
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How do I handle negative comments on social media?
Handle negative comments calmly and fast: acknowledge, offer a step, move detail to private. When to respond, ignore or escalate.
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