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Questions & Answers
Answers to common questions about our tools and how to use them.
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What metrics do clients care about most?
Clients care about outcomes — leads, sales, traffic, quality engagement — over follower counts. Which to report and how.
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What should a social media strategy include?
A social strategy sets goal, audience, platforms, content pillars, cadence, and metrics. What to include to make it usable.
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Are closed, invite-only SMM communities more serious than public panel ads?
Serious vetting happens in private communities, not public ads — which is why the open market skews to hype. The practical substitute for outsiders.
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Why is the loudest voice in the SMM market rarely the most reliable?
Loudness is bought and needs no proof; reliability is measured over time. Why the two often point in opposite directions.
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What is a brand deal, and how do I get one?
A brand deal is a paid partnership to promote a product. How to land one with a clear niche, media kit and real engagement.
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Why do only middlemen sell 'services' with big promises?
Reselling a shared source, a middleman can only compete on the pitch — so promises are their product. Why bigger promises mean more distance from delivery.
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