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Questions & Answers
Answers to common questions about our tools and how to use them.
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Does using an SMM panel break the platform's terms of service?
Every major platform bans purchased engagement in its terms. What that means for your account, and why 'undetectable' claims are a red flag.
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What is positioning on social media?
Positioning is the distinct place you hold in your audience's mind. Why it makes content recognisable, and how to set it.
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What aspect ratio should I use for Reels and TikTok?
Use 9:16 vertical for Reels, TikTok and Shorts; 4:5 or 1:1 for feed posts. The right sizes, and tools that set them for you.
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How do I get more saves on Instagram?
Saves come from useful, reference-worthy content people return to. Why they matter to reach, and how to earn more.
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What is white-label reporting?
White-label reporting shows analytics under an agency's own brand. What it is and which tools offer it.
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What tools do social media managers use?
Social media managers use a small stack — scheduling, analytics, listening, design, link-in-bio. What each does and how to choose.
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