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Questions & Answers
Answers to common questions about our tools and how to use them.
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What aspect ratio should I use for Reels and TikTok?
Use 9:16 vertical for Reels, TikTok and Shorts; 4:5 or 1:1 for feed posts. The right sizes, and tools that set them for you.
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What is a rate card for creators?
A rate card lists a creator's prices per deliverable, saving negotiation and signalling professionalism. How to build one.
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How do I handle a social media crisis?
Handle a social crisis by acknowledging fast, pausing promos, responding with facts, and staying calm. What to do and avoid.
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What is an SMM panel, and are they safe to use?
An SMM panel resells social media engagement in bulk. What they are, the real risks, and how to compare them safely in our directory.
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Why do only middlemen sell 'services' with big promises?
Reselling a shared source, a middleman can only compete on the pitch — so promises are their product. Why bigger promises mean more distance from delivery.
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Why do the loudest over-promisers dominate the public SMM space?
Promises sell, so the loudest over-promisers crowd public SMM spaces while quiet operators stay out. Why volume is not reliability.
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